Shipping FRANCE

All shipping costs will be messaged during the checkout process if applicable.

Orders placed on the website will be processed within 1-3 business days, Monday through Friday.

Orders placed on a weekend or on a public holiday may experience additional processing delays.

Please note that you can change or cancel your order within 4 hours from the confirmation page. No changes can be made to the order after the 4 hour window. All processing times are estimates subject to change.

You can track the shipping status of your order(s) by logging in to your account, selecting Order History and clicking Track Order. Click here to log in to your account.

Please allow 1-3 business days for your order to ship due to processing time.

*Business days are Monday to Friday and do not include public holidays.

Orders usually arrive within 7-10 business days. Please note orders placed over the weekend or on a public holiday can experience additional processing time.

Yes, we ship to most International countries from OLAPLEX.COM. Any restrictions will be messaged during the checkout process if applicable.

Please use the drop down at the bottom of the website to shop the appropriate country based on your location:

• United States
• United Kingdom
• Canada
• Australia
• France
• Italy
• Spain

Orders that are shipped to countries outside of the US and UK are shipped on a DDU (delivery duty unpaid) basis.

DDU (delivery duty unpaid) means that you may be liable to pay local sales taxes and customs duties on arrival of our order. Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you.

Please note that OLAPLEX is unable to advise on the amount that this may be and cannot accept responsibility for these costs. You can reach out to your local post office for additional information.

The quoted prices are inclusive of sales taxes when they are shipping to a jurisdiction that is aligned to the domain. For those shipments outside of locations that match the domain, the customer is responsible for the import duties.